All Accor Live Limitless: Loyalty Program by Accor Hotels

All Accor Live Limitless is a Rewards program of Accor Hotels and is available for participating Accor Hotel brands including Raffles, Orient Express, Faena, Banyan Tree, Sofitel, Delano, and Rixos.

Let’s check out how this loyalty program works, what are status levels and their exclusive benefits, how to earn and redeem rewards points, and how members can get the most out of this Loyalty Program by Accor Hotels.

All Accor Live Limitless Loyalty Program is a commitment of Accor Hotels to improve the customer’s hotel experience and provide them with multiple benefits. This article explores different membership levels, rewards points, status points, status nights, and the exclusive benefits members can enjoy.

All Accor Live Limitless

Accor Live Limitless Loyalty Program is a way to reward customers and enhance their Hotel experience every time they visit any Accor Hotel. It allows members to earn rewards points and redeem those rewards for their hotel booking.

50+ Accor Hotel Brands are participating in the All Accor Live Limitless loyalty program. A list of participating hotels is given in the below image.

All Accor live limitless Participating hotels

Members also get other exciting benefits including hotel booking discounts, access to special events, online check-in and faster check-out, free internet, dedicated customer service, etc.

From earning and redeeming points to unlocking the benefits of higher status levels, Accor Hotel has designed this loyalty program to elevate customer’s stay at participating Accor Hotels.

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All Accor Status Points, Rewards Points, Status Nights

Status Points and Status Nights:

Members earn status points and status nights by booking a hotel or organizing eligible events to our ALL Meeting Planner offer at any ALL-Accor Live Limitless participating hotel.

Status points and status nights help members to move to higher status levels.

  • Status points and status nights are valid for 1 year and expire on 1st January.
  • Your last hotel stay date will be considered to check the validity.
  • For example, if a customer stays from 28th December 2023 to 2nd January 2024 then points and Status Nights will be considered for the 2024 year.

Reward Points:

Apart from the Status Points, Members also earn Reward Points for different activities at Accor Hotels including hotel booking, ordering foods, points getting through All Meeting Planner, bonus points, and accelerator points, etc.

Rewards points can be redeemed to get a discount for your hotel stay or restaurant order. Members can also transfer their rewards points to other member loyalty accounts.

  • Rewards Points are valid for 12 months from the date on which they are credited to your ALL account.
  • If you earn reward points for your purchase activity at Accor Hotels then the validity of the reward points will automatically extended to 365 days.
  • In case you do not earn any rewards points during 365 days period then all rewards points will expire.
  • You can not recover your expired rewards points.

Status Level:

All Accor Loyalty Program offers 5 statuses, as shown below:

  • Classic status
  • Silver status
  • Gold status
  • Platinum status
  • Diamond status

Classic status is the first status that all member gets automatically once they join the loyalty program. Members need to earn status points or status nights to earn a higher status level.

There is a minimum Status Nights or Status Points criteria that members must fulfill to achieve a specific tier level. Please have a look below.

Membership Status levelRequired Status Nights or Status Points
ClassicNew members start here
Silver10 Status Nights or 2,000 accumulated Status Points
Gold30 nights or more Status or 7,000 accumulated Status points
Platinum60 nights or more Status or 14,000 accumulated Status points
Diamond26,000 accumulated status points

Diamond is the highest status level that a member can achieve and comes with maximum benefits.

ALL-Accor Live Limitless Card:

All members get an ALL-Accor Live Limitless card in a digital form once they join the loyalty program. Members can access their digital card through their All Accor account from the official website or mobile app.

Just log in to your rewards account and click the My Loyalty card section.

  • Members must use their card every time to earn Status and Rewards points for each eligible stay in a participating hotel.
  • State your card number when making a reservation.
  • Present your card at the hotel reception desk on your arrival.
  • It will take around 7 days to credit your status and rewards points in your account after the check-out from the hotel.

If you want then a physical card can also be mailed on request. Click on your status in your All Accor Loyalty account and click on “Receive your card by post”. Please wait for at least 3 weeks for the delivery of the card.

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How to Sign Up, Activate, and Login to All Accor Live Limitless Account?

How to Sign Up for the All Accor Live Limitless?

Customers can start their rewards-earning journey by signing up for a new loyalty program account through the official website or mobile app.

Please follow the below steps.

  1. Visit the official website all.accor.com.
  2. Click the “My Account & Rewards” menu item on the top right side.
  3. In the Sub-Menu, click the “Join the Loyalty Programme” link.
  4. Verify your email address.
  5. Complete your sign-up process.

All Accor Rewards Login

All existing members can log in to their online accounts on the All Accor website and check their account information anytime.

Please follow the below steps.

  1. Visit the official All Accor website.
  2. Click the Sign In link under the “My Account & Rewards” menu item on the top right side.
  3. All Accor Rewards account login page will appear on the screen.
All Accor rewards login page
  1. Enter your registered email address and password to access your online account.

How to Activate All Accor Rewards Online Account?

If you have registered for the Accor Live Limitless through any participating hotel and do not have online access then you can activate your online account and access the exclusive advantage online account offers.

  1. Visit the official All Accor website and open the login page through the “My Account & Rewards” menu item.
  2. Click the “Did you join the loyalty programme in a hotel? Click here.” link at the bottom of the login form.
ALL - Accor Live Limitless account activation form
  1. On the next page, enter your name and email address and click the Confirm button.
  2. You may get an email including instructions to activate your online account.
  3. Follow the instructions, activate your All Accor account, and start using all the exclusive facilities.

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All Accor Live Limitless Benefits

All members will get exciting opportunities to earn rewards, status points, facilities, discounts, partner offers, and exclusive status-level-specific benefits.

Some of the benefits available to all members are mentioned below.

  • Members’ rate
    • Enjoy the best prices available only for members.
  • Free Wi-Fi
    • Free Wi-Fi service is complimentary and available everywhere for all members.
  • Exclusive offers
    • Exclusive private sales with discounted prices only for members are available 48 hours before everyone else
  • Partner benefits
    • Enjoy exclusive benefits with Accor lifestyle and travel partners.
  • Dedicated customer care
    • A dedicated customer support facility is available to resolve members’ queries.
  • Online check-in, fast check-out
    • Priority check-in and check-out service for all members.

Few benefits are available for higher status levels only including…

  • Welcome drink: Enjoy one complimentary welcome drink per stay.
    Any consecutive stays (check-out and check-in on the same day) in the same hotel will be considered as one stay.
    Different beverages are offered, depending on the hotel brand (further details at the hotel).
  • Upgrade to the next room category (if available) and welcome amenity: Only for Gold, Platinum, and Diamond members.
  • Suite Night Upgrade and Access to the Executive Lounge: Only for Platinum, and Diamond members.
  • Gold gift status: Diamond members can gift a gold status to a person of their choice.

Brands’ specific benefits:

Apart from the above, members will also enjoy the hotel brand’s specific benefits including newspaper, and discounted hotel spa service.

Travel benefits: Car rental, discounted airport lounges rates, and luggage service are also available.

Members can also visit the Accor Live Limitless Benefits page to find all the benefits this loyalty program offers.

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ALL.com – Hotel Booking App

All.com mobile app allows all customers to check their rewards balance and status on the go. Customers can book hotels and redeem their rewards points. Download the mobile app through the links below.

PlatformDownload linkCurrent version
AndroidClick here10.25.2
iOSClick here13.24.4

After downloading the mobile app, customers can sign up for the Accor Hotels Rewards program or log in to their account and check their account information.

How to Earn and Redeem All Accord Rewards Points

Different types of hotel spending activities help members earn Points.

How to earn?

Members will earn points for different activities during their stay including…

  • Breakfast
  • Spa
  • Restaurant meals
  • Pay TV
  • Mini bar
  • Phone

Members who have achieved a higher status level earn more reward points than a member at a lower status. Earning status points are not related to status level.

Status points earning criteria:

Members at all status levels earn 25 status points for every €10 spent except few hotel brands mentioned below.

Hotel BrandsStatus Points on every €10 spent
IBIS, IBIS STYLES AND MAMA SHELTER12.5
MANTRA, PEPPERS, BREAKFREE, ART SERIES, ADAGIO ORIGINAL AND LONG-STAY BRANDS10
ADAGIO ACCESS, JO&JOE AND GREET5
All other brands25

How much you will have to spend to earn a specific status level?

As you can see 10 EUR spent will get you 25 status points. you will have to earn 2000 status points to earn a silver status level so you will have to spend 0.40 X status points to achieve a specific status level.

Now we can easily calculate the spending amount based on the minimum number of status points required for each status level. Please check the below table.

Status LevelStatus points requiredMultiplierEUR Amount to spend
ClassicN/AN/AN/A
Silver2,0000.40X800 EUR
Gold7,0000.40X2,800 EUR
Platinum14,0000.40X5,600 EUR
Diamond26,0000.40X10,400 EUR

Reward points earning criteria:

Rewards points earning depend on both the member’s status level and the hotel brands where they stay. Please check how much a member earns on every €10 spent in the below table.

Hotel BrandsClassicSilverGoldPlatinumDiamond
All brands2531374450
IBIS, IBIS STYLES AND MAMA SHELTER12.515.518.52225
MANTRA, PEPPERS, BREAKFREE, ART SERIES, ADAGIO ORIGINAL AND LONG-STAY BRANDS1012.51517.520
ADAGIO ACCESS, JO&JOE AND GREET56.257.58.7510

How to redeem?

Members can redeem their rewards points for different spending including…

Members can…

  • Redeem 7200 Reward points for 100 EUR to book onefinestay private home and villas.
  • Redeem 2000 Reward points for 40 EUR at Orient Express La Dolce Vita.
  • Members can convert their reward points to partner airline programs for Aegean Miles, Aeroplan points, Flying Blue Miles, TudoAzul Points, and more.
  • Use your Reward points to book a taxi or chauffeur-driven car, for all your trips.
  • Members can redeem reward points for Lifestyle spending.
  • Turn your Reward points into donations to support causes close to your heart.
  • Members can shop online at limitlessexperiences from their reward points.

For more information, please visit the All Accor Reward points redeem page.

Customer Helpline

Members can get help from customer service through their online accounts.

All Accor Loyalty Program Summary:

ParticularsSummary
Name of the loyalty programAll Accor Live Limitless
Offered byAccor Hotels
Account Access ModeOnline web and mobile app
Mobile appAvailable
Number of tiers5
Entry level tierClassic
Highest tierDiamond
BeneficiaryAll eligible Accor Hotels customers
ObjectiveTo provide exclusive benefits and rewards to customers for their spending at all Accor Hotel brands
Official websiteall.accor.com

Frequently asked questions

How can I increase the validity of All Accor Rewards Points?

Rewards points validity will be calculated from the date when a member gets the rewards points in their account. Rewards points are valid for 365 days duration.

To increase the validity of the rewards points, members must spend on the hotel spending that results in rewards points.

Members can perform the below types of activities.

-Book a hotel at any All Program participating hotel.
-Organize an event through ALL Meeting Planner offers.
-Use the ALL-Accor Live Limitless – Dining Offer.
-Purchase Flight + Hotel package on All Accor website.
-Purchase an experience via All Activities and events
-Purchase a product from our Limitless Experiences e-boutique  or Collections e-shop
-Use a co-branded All payment card.

What is the validity of Status Points, Status Nights, and Rewards Points?

Status points and status nights are valid for 1 year from 1st January to 31st December. Status points and status nights reset on 1st January and start from zero.

Rewards points are valid for 365 days from the day the customer earns them. There are no fixed dates when reward points expire. Rewards points expire if a member does not earn rewards points within 365 days duration.

How can I access my Status and rewards points?

Members can access their status points, rewards points, status nights, and other account summaries after logging in to their All Accor Live Limitless accounts.

To check account information, please follow the below steps.

i-Login to your all.accor.com account by entering your email address and password.
ii-After login, click the “My loyalty card” section.
iii-Access your account summary and My Points History.

What is the cost of the Accor Live limitless membership?

All Accor Live Limitless membership is completely free and there is no cost to become a member.

Conclusion

All Accor Live Limitless Loyalty Program is not just a rewards program, it’s a gateway to access exclusive privileges and rewards experience. Tiered membership levels available in this program are beneficial for everyone whether you are a frequent traveler or an occasional visitor.

Each status level from the Classic level to the prestigious Owners Club comes with its advantages and exclusive benefits.

To get the maximum out of this loyalty program, sign up today and elevate your hotel experience every time you visit any Accor Hotel brand.

Finally, we have shared all the important information such as All Accor Loyalty program benefits, features, login, sign-up, account activation, status points and nights, rewards points, etc.

Thanks for reading this article. We hope this article will help you to find the relevant information that you were looking for. Please share your views or questions in the comment section below.


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