Aces Rewards Program by Running Aces Casino, Hotel & Racetrack

Are you seeking information about the Aces Rewards Program by Running Aces Casino, Hotel & Racetrack?

In this comprehensive guide, we will explore the Aces Rewards Program, its benefits for the members, membership registration process, online account sign-up, login, and account recovery processes.

Aces Rewards Program

Welcome to the Aces Rewards where your gaming and racing activities earn you exclusive rewards, benefits, discounts, etc. Aces Rewards is a loyalty program run by Running Aces Casino, Hotel & Racetrack for its customers to improve their overall experience.

It improves the customer’s gaming experience and allows them to earn comp points that are redeemable for discounts at shops, restaurants, gaming activities, merchandise, etc.

Aces rewards also offer tier-exclusive benefits and higher tier status members enjoy more exclusive benefits including Invitations to Exclusive Events, Hotel Early Check-In/ Late Check-Out, Free Live Racing Program, VIP Parking, extra discounts on Hotel, Merchandise, and Food & Beverage.

Let’s check out the key components of the Aces Rewards Program.

Aces Rewards Tier Points:

Members earn tier points on their gaming activities at Running Aces including wagering for Live Poker, Pit Games, Horse Racing, etc. Tier points play an important role in determining the membership level at Aces Rewards.

There is a tier point earning criteria that is mentioned below.

  • Live Poker: Earn two tier points for every hour of play.
  • Pit Games: Points are calculated by time, average bet, and game.
  • Horse Racing: Earn one racing tier point for every four dollars wagered.

Aces Rewards Tier Level Status:

Aces Rewards offers five different tier levels Heart, Diamond, Club, Spade, and Racing to members. Apart from the common benefits that members at all tiers get, each tier level comes with its unique perks and exciting benefits.

You will get more rewards and facilities if you are at a higher tier level.

  • Heart Level: All new members get Heart tier status once they join the Aces Rewards. There is no minimum tier points requirement.
  • Diamond Level: Diamond level status will be awarded once a member earns 500 tier points.
  • Club Level: Club Level status will be awarded after earning 10,000 tier points. Club Level is the top tier level for pit players and offers all available benefits and privileges.
  • Spade Level: Spade level status will be given once a member earns 350 exclusive poker tier points., the highest for poker players.
  • Racing Level: Achieve with 3,000 exclusive racing tier points.

Key Points:

  • There are three tier levels Heart, Diamond, and Club where Heart is the lower level and Club is the highest level. Spade and Racing tier levels are exclusive for Poker Games and Horse Racing.
  • Spade Level tier status is exclusive to the Poker players and you will have to earn poker tier points by playing poker games at Running Aces. It is also the highest tier for Poker players.
  • Racing Level is exclusive to Horse Racing and members need to earn racing points by spending at live racing at Running Aces Racetrack.

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How to earn a Higher Tier Status?

To earn the higher tier status, you will have to fulfill the tier points requirements for that tier. Please have a look below.

HeartAll members start at the Heart tier level.
Diamond and ClubThere are multiple criteria to earn tier points including time, average bet, and game. There is no information available about the approximate spending to achieve Diamond and Club levels.
SpadePlayers striving for the Spade Level in Aces Rewards should expect to play Poker games for approximately 175 hours during a 6-month qualifying period.
The criterion for advancement is earning 2 points for every 1-hour Poker game played, requiring players to reach the 350-tier points milestone for elevation to the Spade tier.
RacingPlayers striving for the Racing Level in Aces Rewards should expect to wager approximately $12,000.00 on Horse Racing during a 6-month qualifying period.
The criterion for advancement is earning 1 point for every $4 played on the Horse Racing, requiring players to reach the 3,000-tier points milestone for elevation to the Racing tier.

Qualification period:

Your membership level will be determined with the help of the tier points earned during the qualification period. There are two qualification periods in a year in the Aces Rewards program.

  • January 1 – June 30.
  • July 1 – December 31.

Your tier points will reset to zero at the end of each qualification period. On January 1st and July 1st every year, your tier point balance will start from zero.

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Aces Rewards Membership Card:

Once a customer joins the Aces Rewards membership, a rewards card is also given to the customer. This membership card is very useful and helps members earn all available benefits and discounts.

Members are advised to use their rewards card to record their gaming activity. Members will not be able to earn comp points, tier points, etc without using their rewards card.

Aces Rewards Comp Points:

Comp points are the loyalty currency of the Aces Rewards program. Members earn comp points on their different types of gaming activities. Members can redeem their comp points for cash, chips, food, or merchandise.

Members’ comp balance can also expire if there is no activity in the member’s account for a certain duration. The exact comp balance expiry date can be checked by speaking to the customer representative.

Please note that when a members get a comp voucher after redeeming the comp points, the voucher must be used within 24 hours of being issued. The comp voucher will expire after 24 hours.

How to Sign Up and Log into the Aces Rewards Account?

How to Sign Up for the Aces Rewards membership?

To become a new member, customers can visit the Aces Rewards front desk anytime with valid Identity Proof and get their membership card.

After signing up, you can visit the Running Aces Casino, Hotel & Racetrack website https://runaces.com/acesrewards/ and activate your account with the help of your membership card and personal details.

During the account activation process, you can create the login credentials for your online account.

How to log in to the Aces Rewards online account?

Visit the Running Aces Casino, Hotel & Racetrack website runaces.com/acesrewards/ and log into your account by entering your login credentials.

Note: Running Aces is upgrading the Aces Rewards web portal to make it more user-friendly and provide more exciting features and services to all members. Currently, you can not access your online account or activate a new account. If you want to check your tier points, tier status, comp balance, etc then visit the customer service desk at Aces Rewards location with your Aces Rewards Card.

How to Recover Aces Rewards Account?

Account recovery options will also be available for all members through the online website after the update. Members will be able to use the self-service hassle-free recovery process.

Aces Rewards Benefits

Aces Rewards offers multiple benefits to all members. Few benefits are exclusive to the specific tier level. Some of the important benefits are mentioned below.

  • All tier members except the Racing level earn Comp points that are redeemable for cash, chips, food, or merchandise.
  • Direct offers, rewards, birthday offers, and bonus email offers are available for all members.
  • Invitations to exclusive events are available to all tiers except Heart level.

Enrollment Offer:

As per the sign-up offer, all new members who join the Aces Rewards will get a chance to win gaming coupons or cash up to $500.

VIP Parking: VIP Parking service is available only for Club level members.

Free Live Racing: Available only for Club and Racing level members.

Exclusive discounts on hotel stays, dining, and retail:

Discounts vary according to tier level as mentioned below.

Tier LevelHotel DiscountMerchandise DiscountFood & Beverage Discount
Heart10%10%N/A
Diamond15%15%10%
Club20%20%20%
Poker20%15%15%
Racing20%15%15%

Aces Rewards Promotional Offer

Valentine’s Weekly Card Pick:

Members can earn cash or free bet vouchers every week in February month. To be eligible, members must earn 250 tier points each week in table games from Monday to Friday. After that members need to play a game on the kiosk to win cash or free bets on the following Saturday or Sunday. All winners will get a voucher that they can use again.

Cupid’s Arrow Bonus:

All Aces Rewards members will get an opportunity to win a $1,000 voucher if they earn 10,000 tier points in table games from February 1-29. Once members earn 10,000 tier points, members will have to play Cupid’s Arrow game to reveal their prizes. Cupid’s arrow offer is applicable in February month.

$10 free meal offer for Club members:

Aces Rewards Club members can receive a $10 free meal voucher if they earn 150 tier points any day between 12:00 am to 11:59 pm. This offer is valid only for Club members.

Earn a free hotel stay:

All Aces Rewards members can receive a free hotel room for the same night when they earn 500 tier points in table games in a day (12:00 am to 11:59 pm). Members can print a free hotel stay voucher through the promotional kiosk and redeem it within 24 hours at the hotel front desk.

Aces Rewards Customer Service

get assistance for your queries and concerns through a dedicated customer support team. Please visit RunAces.com or call 651-925-4600 or 877-RUN-ACES.

Aces Rewards Summary:

ParticularsSummary
Name of the loyalty programAces Rewards
Offered byRunning Aces Casino, Hotel & Racetrack
Account Access ModeOnline
Mobile appNot available
Number of tiers5
Entry level tierHeart
Highest tierClub
BeneficiaryAll eligible Running Aces Casino customers
ObjectiveTo provide customers with an exciting experience and exclusive benefits every time they visit Running Aces Casino destination
Official websiterunaces.com

Frequently Asked Questions

What are the eligibility criteria for Aces Rewards?

Membership is free for all Running Aces customers aged 18 and above who have a valid government-issued photo ID.

How are tier points recalculated during qualification periods?

Tier points are recalculated during the periods January 1 – June 30 and July 1 – December 31. It means your tier points balance will become zero on June 30 and December 31 and will start calculated again on January 1 and July 1 every year.

What is the process for redeeming comp points?

Comp points can be redeemed for cash, chips, food, or merchandise directly at the venue with the help of your Aces Rewards Card.

Conclusion

In conclusion, Aces Rewards isn’t just a loyalty program, it’s a gateway to an enhanced and elevated gaming experience. It comes with exciting benefits, rewards, and exclusive services for members that help members enjoy every moment of their visit to the Running Aces location.

We have shared all key information about the Running Aces loyalty program in this article including comp points, tier points, tier level, benefits and features, etc. We have also shared the new membership registration, online account activation, login, and account recovery process.

Sign up today for the Running Aces Casino, Hotel & Racetrack loyalty program and unlock all the exclusive privileges and fun.

Finally, thanks for reading this article.


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