My Encore Rewards Program Login, sign-up: BCLC Free Play

Let’s check all the important information about the Encore Rewards Login, Encore Rewards Card, Promotions, benefits, features, BCLC Free Play, etc in this article.

After reading this article, you will get to know…

  • What is the Encore Rewards Program?
  • How to log in to My Encore Rewards Account?
  • What is an Encore Rewards Card and how to get one?
  • What is BCLC Free Play?
  • How to earn reward points on PlayNow or at a BC casino?
  • What are the latest promotions offered by Casinos BC?

If you want to know the answers to the above questions then you are at the right place. We are going to share the latest updates including step-by-step procedures.

Please have a look below…

Encore Rewards Program

Encore Rewards is a loyalty program started by Casino BC to provide exclusive perks, benefits, rewards points, etc. This rewards program was started and managed by the British Columbia Lottery Corporation (BCLC).

Customers who have enrolled in the Encore loyalty program can redeem their rewards points at any casino under Casino BC.

All members will earn reward points whether they are on PlayNow or at a BC casino. All benefits and rewards are applicable at all of Casino BC’s locations mentioned below.

  • River Rock Casino Resort
  • Hard Rock Casino Vancouver
  • Elements Casino Victoria
  • Elements Casino Surrey
  • Elements Casino Chilliwack
  • Hastings Racecourse
  • Casino Nanaimo
  • Chances Maple Ridge
  • Chances Dawson Creek

Also read:

How to Earn Rewards Points?

Encore Rewards points:

Every time customers spend through their Encore Rewards Card in Casino BC while playing games or ordering food at restaurants, or by playing at playnow.com customers earn Encore Rewards points.

The number of reward points earned depends on the type of spending customers make. Please have a look at how customers earn reward points for different activities through Encore Rewards membership.

  • Customers will earn 1 point for every $1 spent at participating restaurants in casinos
  • Customers will earn 1 point for every $1 bet on slots in casinos and a $1.5 bet on eSlots on PlayNow.
  • Customers will earn 1 point for every $5 bet on table games at the casino and PlayNow.

What is the value of reward points?

The value of reward points is calculated as…

1,000 points = $5 of free play. It means members can redeem 200 points for $1 of free play which is a 0.5% point redemption rate. Now we can calculate the actual return of spending as shown below.

  • Customers will get $1 back as Free Play on every $200 spent at participating restaurants.
  • Customers will get $1 back as Free Play on every $200 spent on slots in the casino and $300 spent on slots at PlayNow.
  • Customers will get $1 back as Free Play on every $1000 spent on table games at the casino or PlayNow.

Also read:

How to Redeem Reward Points?

Customers can redeem reward points at different Casino BC places by playing multiple games or by playing games at playnow.com. There are minimum points criteria to redeem as mentioned below.

Redeem at BC CasinosRedeem on PlayNow
i-Customers can redeem a minimum of 1,000 points ($5 points) for Slots & eTables by inserting their Encore Rewards card and entering their PIN.

ii-Customers can redeem a minimum of 2,000 points ($10 free play) for Table games by giving a voucher to the dealer that you got after giving your Rewards card to guest services.

Customers can redeem a minimum of 1,000 points ($5 points) on Slots & Instants games after logging into their playnow.com account and visiting the My Encore Rewards page.

Encore Rewards Levels:

There are four membership level statuses Single Diamond, Double Diamond, Triple Diamond, and Elite, and the membership status will be given as per the total status points earned by a member.

Membership Status LevelMembership Status Points Required
Single Diamond0 – 9,999
Double Diamond10,000 – 49,999
Triple Diamond50,000 – 149,999
Elite150,000 +

How to earn Membership Status Points?

Membership Status Points are earned along with the Rewards Points. If a member earns 1 reward point then the member also earns 1 status point.

Member Status Points Validity:

Membership status points will be valid for 1 year till 1st September. On 1st September your membership status points will reset to zero. You will get your membership status on behalf of the status points earned in the previous qualification period but you will have to again earn status points to retain your membership level in the next year.

Base Point Accelerators:

Base points accelerators are bonus points customers get once they move to higher tiers as per the below criteria.

  • Double Diamond – 5% bonus points.
  • Triple Diamond – 10% bonus points.
  • Elite – 15% bonus points.

For example…

  • If a customer is at the Double Diamond level and earns 1000 points then he will get 5% bonus points. Customers will finally get 1050 reward points and status points.
  • Similarly, if a customer at the Elite status level earns 100 points he will finally get 100 + 15% bonus points = 115 points.
Membership Status LevelBase Point AcceleratorsPoints earnedBonus pointsFinal point balance
Single DiamondN/A1000None1000
Double Diamond5%1000501050
Triple Diamond10%10001001100
Elite15%10001501150

Also read:

Encore Rewards Promotions:

Encore Rewards Promotional offers are available for new and existing customers occasionally.

1-Encore Rewards Welcome Offer:

As per the new welcome offer, new Encore Rewards Members will get either $10 Free Play or a $20 Food &
Beverage Voucher whichever they prefer at Participating F&B Facilities.

$10 Free Play will be given at all other Participating Facilities. $10 free play will be given in the form of 2,000 Encore Rewards Points.

New customers can visit the guest services to get their sign-up bonus awarded to their account.

How to redeem the Welcome promotion offer?

  • A new customer can insert the Encore Rewards card into any eTable or slot machine at any Participating Facility with their PIN to redeem the Free Play.
  • Customers can log in to their PlayNow.com account and redeem the Free Play.
  • Customers must link the Playnow.com account to the Encore Rewards account.
  • Food and Beverage vouchers can be redeemed at any eligible dining location.

Note: The current promotion offer is valid from November 14, 2023, 12:00 AM PT to January 8, 2024, 11:59:59 PM PT.

2-PLAY TOGETHER Promotion:

“Play Together” is another promotional offer available for Encore Rewards members. As per the offer, all Encore Rewards Members will receive $20 free play in the form of 4,000 Encore Rewards Points.

How to redeem the Play Together $20 promotional offer?

To redeem this $20 offer, they will have to show the promotional code (“Promo Code”) displayed on an advertisement, email, or form of communication to any Guest Services at any Participating casino Facility.

Visit the official web page and click the Get $20 free play button. A PDF file will be downloaded on your device including the details and promo code (BCL-ENJOY20) similar to the below image.

play together promotion offer by Casino BC

Members can take a printout or screenshot of this advertisement to any guest service to receive 4,000 Encore Rewards Points.

Play Together promotion offer is valid from October 10, 2023, to May 31, 2024.

Promo Codes:

Members also get promo codes from time to time and exclusive for every member. Members can log in to their account and visit the My Offers page to check if any promo code is available for them.

How to achieve a higher tier status?

If a member plays only slot and electronic table games then as per our estimates…

  1. Single Diamond:
    • All new members start from the Single Diamond status level. There are no minimum status points criteria.
  2. Double Diamond:
    • Players striving for the Double Diamond status level in Encore Rewards should expect to wager approximately $10,000.00 on slot machines or $50,000.00 on electronic table games during a 1-year qualifying period.
    • The criterion for advancement is earning 1 point for every $1 played on the slot machine and 1 point for every $5 played on electronic table games, requiring players to reach the 10,000-Status Points milestone for elevation to the Double Diamond status.
  3. Triple Diamond:
    • Players striving for the Triple Diamond status Level in Encore Rewards should expect to wager approximately $50,000.00 on slot machines or $2,50,000.00 on electronic table games during a 1-year qualifying period.
    • The criterion for advancement is earning 1 point for every $1 played on the slot machine and 1 point for every $5 played on electronic table games, requiring players to reach the 50,000-Status Points milestone for elevation to the Triple Diamond status.
  4. Elite:
    • Players striving for the Elite status Level in Encore Rewards should expect to wager approximately $1,50,000.00 on slot machines or $7,50,000.00 on electronic table games during a 1-year qualifying period.
    • The criterion for advancement is earning 1 point for every $1 played on the slot machine and 1 point for every $5 played on electronic table games, requiring players to reach the 150,000-Status Points milestone for elevation to the Elite status.

Note: In the above calculations, we did not include the winning amount on slots and table games. We only considered the members’ spending without using the winning amount. If you win any slot or table games then you can use that winning amount also to wager more on slots or table games which finally results in less spending as compared to the above estimated spending to achieve a higher tier status. Members are likely to spend less than the above calculations.

How to join the Encore Rewards Program?

All customers can join the Encore loyalty program and take advantage of the exclusive benefits and facilities they will get. To join, please follow the below steps.

There are multiple ways to join the Encore Rewards Program.

  1. Sign Up online.
  2. Sign Up at any participating location.
  3. Sign Up through your Playnow.com account.

We are sharing the online registration process that can be completed through a few easy steps. Please follow the below steps.

  1. Visit the official Casino BC Website.
  2. Open the Sign-Up Page.
  3. Fill Out the Registration Form.
  4. Verify Your Email Address
  5. Verify your Identity.
  6. Pick Up your Rewards Card.

Let’s check out the full details of each step.

Step 1. Visit the official Casino BC Website.

The first step is to open a web browser on your device and visit the official website https://www.casinosbc.com/. You will see the Casino BC website homepage on the browser screen.

Step 2. Open the Sign-Up Page.

Move down the homepage and click the Join the Club link below the first image. You can also open the login page located in the top right corner and click the Join Now link.

The registration page will appear on the screen (as shown below).

Encore Rewards online registration form

Step 3. Fill Out the Registration Form.

Now fill out this online registration form by entering all the required details as per the official government-issued identity proof. You will have to complete all three steps of the online form.

Enter your first name, last name, and date of birth written on the identity proof and click the Next button.

Complete the next two steps with the help of the on-screen instructions.

Step 4. Verify Your Email Address

After filling out the registration form, the customer must verify their email address. Please check your inbox and click the verification link in the confirmation email you get.

Step 5. Verify Your Identity.

You will have to verify your identity after filling out the online registration form. You can do that by visiting the guest services at any participating location with your government-issued photo ID card.

Step 6. Pick Up your Rewards Card.

Your registration process will be completed after the successful identity verification. You will also get your personalized Encore Rewards card including the Encore Rewards Number printed on it.

You must set a PIN for your Encore Rewards Card that will be used for various purposes.

Encore Rewards Program Login

If you have completed your registration through the online website then an online account is also created for you.

You can log in to your account and access various useful information such as rewards points balance, points available to redeem, any other benefits or discounts, etc.

To log in, visit the Encore Rewards login page at www.casinosbc.com/sign-in.html, enter your Email OR Encore Rewards Number and Password, and click the Sign In button. You will have instant access to your account.

To make it more simplified, let’s check out the login process through a few simple steps.

  1. Open the Official Casino BC Website.
  2. Open the Encore Rewards Login Page.
  3. Access Encore Rewards Account.

Please check the details of each step given below.

Step 1. Open the Official Casino BC Website.

Visit the Casino BC website through a secure web browser.

Step 2. Open the Encore Rewards Login Page.

On the website homepage, click the Sign In link available in the top right corner. A login page will appear on the screen (as shown below).

Encore Rewards login form

Step 3. Access Encore Rewards Account.

Enter your Email address or Encore Rewards Number and Password in this login form and click the Sign In button.

You will be redirected to your account dashboard page where you will find your account summary and links to different useful services.

How to Activate the Online Account if you are already an Encore Rewards Member?

If customers register for the Encore Rewards Program membership by visiting the offline location but do not create an online account then customers can activate their online account and access online services.

Please follow the below activation steps.

  1. Visit the online sign-up page.
  2. Click the register online account link on the right side.
  3. Alternatively, visit https://www.casinosbc.com/register-online-account.html page.
  4. An online account set-up form will appear on the screen (as shown below).
Encore Rewards online account activation form
  1. Fill out this online form.
  2. Enter your Encore Rewards Number and registered email address.
  3. You will have to create a new password for online access.
  4. Accept the terms and conditions check box and finish the account activation process.

You can now access your rewards balance, membership status, and other information after logging in to your online account.

Encore Rewards Program Benefits

Your Encore Rewards Membership comes with several benefits. Some of the benefits customers will receive are mentioned below.

Earn on dining:
Customers will earn reward points every time they order food at the restaurants in Casino BC’s restaurants including exclusive discounts for the members.

Exclusive offers for members:
Members will get access to premium offers specifically available to them. All information about the special customized offers is sent to customers through email.

Enter exclusive contests:
There are exclusive member-only contests as per the promotional offers and are available to customers from time to time.

Free Birthday Gift Rewards:
If you have joined the Encore Rewards Membership then you will get a Birthday Gift as a reward every year. Customers will get an email or a Mail as per their preference including a promo code for their birthday gift.

Customers can redeem their birthday gift at any casino or Chances location in B.C. or at playnow.com. Customers can log in to their Encore Rewards account and enter the promo code on the My Offers page to redeem their offers or they can share the email at any guest service.

Play Planner tool:
Now customers can keep track of their spending by using the Play Planner tool. This tool allows customers to set the daily limit on their spending at all Casino BC locations according to the total time or money spent.

How to Earn Points on BCLC PlayNow?

PlayNow is the only legal online gambling website in British Columbia and an online platform that is a safe and secure way to earn Encore Rewards.

It is also a part of BCLC. PlayNow.com login allows members to play their favorite casino games through an online platform.

Members will earn rewards for Casino games on PlayNow (excluding Poker and Video Poker) that they can redeem later for free play on slots and instant games by visiting the My Encore Rewards in their PlayNow account.

How to get started?

There are two ways…

1-Link your Encore Rewards with PlayNow:

If you already play games on PlayNow then link your Encore rewards account with PlayNow.

  1. Visit the official website www.playnow.com.
  2. Click the Log In link in the top right corner to open the login page.
  3. Login to your account by entering your username and password.
  4. After login, go to the My Encore Rewards section in your account.
  5. Enter your Encore Rewards card number and other details and link your membership with PlayNow.

Now every time you play on PlayNow, you will earn Encore Rewards points that you can track after logging into your account.

2-Sign Up for a new account:

Sign up for a new PlayNow account and link your Encore Rewards membership.

  • Visit the official website www.playnow.com.
  • Click the Join link in the top right corner to open the sign-up page.
  • You will see a list of Welcome bonuses such as $20 free play in the Casino or Live Casino, a $5 Lottery welcome bonus, $150 Match Deposit Sports Welcome Bonus, etc.
  • Select a welcome bonus and fill out the sign-up form.
  • After the registration, you can link your Encore Rewards account with your PlayNow account.

You can also register for the Encore Rewards membership through your PlayNow account if you haven’t registered.

About BCLC

BCLC (British Columbia Lottery Corporation) is the official casino authority in British Columbia (B.C.). It operates and manages all the casinos. BCLC also manages the rewards program for all casinos in B.C.

For more details, please visit the official website www.bclc.com, and check out the below social media handles.

Social media:

Facebookhttps://www.facebook.com/CasinosBC/
Instagramhttps://www.instagram.com/casinosbc/

Encore Rewards Helpline

For any kind of issue, customers can contact the support team through the contact details given below.

Phone number: Please call 1-866-815-0222 (7:00 am to midnight PT).

Email address: Send an email through https://lotto.bclc.com/email-us.html link.

Live chat: Click the Live Chat link located at the footer of the official website and ask your question.

Official websitehttps://www.casinosbc.com/
Encore Rewards Sign-In Pagehttps://www.casinosbc.com/sign-in.html
Encore Rewards Membership Registrationhttps://www.casinosbc.com/register.html
Account Recovery Pagehttps://www.casinosbc.com/forgot-sign-in.html
Password Reset Pagehttps://www.casinosbc.com/forgot-password.html
Existing Rewards Member Account activationhttps://www.casinosbc.com/register-online-account.html
Casino BC My Offer Pagehttps://www.casinosbc.com/my-offers.html

Summary:

ParticularsSummary
Name of the ProgramEncore Rewards
Offered ByBCLC
Online Account AccessAvailable
Mobile appNot available
Number of tiers4
Entry level tierSingle Diamond
Highest tierElite
Offered toAll Registered members of the Rewards Program
BeneficiaryAll customers who visit any participating Casino BC’s Casino
ObjectiveTo provide exclusive benefits, reward points, discounts, and member-specific promo codes
Official Websitewww.casinosbc.com

Frequently Asked Questions

How to check Encore Rewards Points Balance?

If a customer wants to check the current balance of the Reward points then there are multiple ways to do that.

1-Through online account:
Log in to your online Encore Rewards account and check your rewards balance by visiting the My Rewards page.

2-Through Slot Machine:
Customers can check their rewards points balance by inserting the Rewards card into a slot machine at any casino or community gaming center.

3-Through Playnow.com account:
If you have already linked your playnow.com account with your Encore Rewards account then Login to your playnow.com account and visit the My Encore Rewards page.

What if I forgot my Encore Rewards Number and Email address?

If a customer forgot the Encore Rewards Number or registered Email address then please speak to the customer service team at 1-866-815-0222 for assistance.

What if I forgot my password?

If a customer forgets the account password then please follow the below steps to reset your password.

i-Visit the Encore Rewards account login page.
ii-Click the Forgot your sign-in information on the login page.
iii-On the next page, click the Reset Password link.
iv-Enter your Encore Rewards Number and Registered Email address.
v-Click the Continue button.
vi-You will get an email including a link to reset your password.
vii-Click that link and create a new password for your account.

What is an Encore Rewards Card?

Encore Rewards Card” or “Encore Card” is given to all members once they complete the Encore Rewards Membership application and verify their identity. It is linked to customers’ rewards program accounts.

Customers can visit the guest service and get their Rewards card after verifying their identity.

The rewards card is very important as it records all the casino gaming and non-gaming activities and helps you earn reward points. Members must use their rewards card every time they play games or have dinner, etc to record their activity and earn rewards.

When will my point expire?

Encore rewards points have a validity of 365 days. After 365 days your unused points will expire.

Conclusion

The Encore Rewards Program is a great way to earn exclusive discounts, benefits, and free play. It helps customers to earn some amount and use their rewards for extra fun.

We have shared all the important information about the Encore Casino Reward. We have shared the important benefits and features customers will get. We have also shared how customers can log in to their accounts and check important information such as their reward balance and status level.

We have also shared the step-by-step process to sign up and become a member of the Encore loyalty program.

We hope this article will help you to find the information you were looking for.

Finally, thanks for visiting this website and reading this article.


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