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Check out the complete information about the Penn Play Rewards Program (formerly mychoice rewards program) by Penn Entertainment in this article.
What are the benefits of this rewards program and how members can take advantage of all the features, rewards, and perks? Check all the latest and updated information below.
Penn Play Rewards Program
Penn Entertainment offers a loyalty program to all customers who visit any Penn Entertainment property. This Rewards Program is a way to provide exclusive services, benefits, discounts, etc to customers and improve the customer experience.
As of now around 27 Million+ members have enrolled in the Penn Play Loyalty program and get the opportunity to earn rewards points, and special offers for Spa, Casino, Cruise, hotel stays, etc.
There are a lot of member-exclusive services and discounts available for Gaming, Hotel, Entertainment, Dining, Non-Gaming activities, etc that members will access after joining the Penn Play Rewards Program.
Members will earn Penn Cash at all 35 Penn Entertainment destinations for their spending on different activities. Members can later redeem their Penn Cash at any participating destination.
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Penn Play Tier Levels, Tier Points, Penn Cash
Penn Cash:
Along with Penn Play, Penn Entertainment has introduced the Penn Cash a casino rewards currency. Members will earn Penn cash on Casino, Gaming, Dining, and other activities. Members can later redeem Penn Cash at any participating destination.
Tier Points:
All members earn tier points on every activity at the Penn Entertainment destination such as playing games, hotel booking, restaurant spending, online play, etc. Tier points are used to determine the membership level of a member and have no cash value. Members can not redeem tier points.
Tier points are valid for a calendar year and determine your membership level. Tier points that remain after determining the tier-level rollout to the next calendar year.
Membership Tiers:
Once a member joins the Penn Play rewards account, the member gets the opportunity to earn higher membership tiers. There are five membership tiers offered to members…
- Play
- Advantage
- Preferred
- Elite
- Owners Club
All enrolled members get different types of membership benefits along with tier-specific benefits and rewards.
Membership tier level is awarded based on the Tier Points a member earns in a calendar year.
There is a minimum tier points criteria that are required to achieve a specific tier level. Please have a look below.
| Membership tier level | Minimum Tier points required |
|---|---|
| Play | N/A |
| Advantage | 1,000 |
| Preferred | 18,000 |
| Elite | 50,000 |
| Owners Club | 2,00,000+ |
All new members start from the Play membership level and unlock higher levels after earning the minimum tier points required for the higher tiers.
Owners Club is the highest membership level that offers the maximum benefits and can be achieved after earning 2,00,000+ tier points in a calendar year.
In short…
- All new members start from the Play status level.
- 1,000 – 17,999 tier points are required to achieve the Advantage tier level.
- 18,000 – 49,999 tier points are required to achieve the Preferred tier level.
- 50,000 – 1,99,999 tier points are required to achieve the Elite tier level.
- 2,00,000+ tier points are required to achieve the Owners Club tier level.
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Penn Play Rewards Benefits
All members will get exciting opportunities to earn rewards, tier points, Penn cash, discounts, exclusive services, etc for their Penn Entertainment activities.
Some of the benefits are mentioned below.
- Opportunity to earn & redeem PENN Cash.
- Special offers, discounts, and promotions.
- Lowest hotel rate for all members.
- Special Cruise offer.
- Annual gifts and travel benefits.
- Penn cash value will be doubled for dining.
Some benefits are membership-level specific. Please check below.
| Play | Advantage | Preferred | Elite | Owners Club | |
| Savings on Norwegian Cruise Line | None | 10% | 15% | 20% | 25% |
| Annual complimentary stay at Baha Mar Resort in Nassau | Up to 30% off | Up to 30% off | Free | Free | Free |
| Annual Rollover Points | N/A | Up to 500 | Up to 5000 | Up to 15000 | Up to 30000 |
| Discounts on online Goods purchases | N/A | 5% | 5% | 10% | 10% |
Status match program:
Penn Play tier status will be matched to the Choice Privileges Program tier status as per the below criteria.
| Penn Play Tier-Level | Choice Privileges Program |
|---|---|
| Play | N/A |
| Advantage | Gold |
| Preferred | Platinum |
| Elite | Diamond |
| Owners Club | Diamond |
Please visit the Penn Play Benefits web page to check out all available benefits for different Membership levels.
Penn Play Casino Bonus Credit:
If you are a fan of PennPlayCasino.com and enjoy online casino games such as African Diamond, Blackjack, China Shores, Roaming Reels, Crazy Money, etc then you will also get bonus credits through your Penn Play membership.
Monthly bonus credits will be given as per the current tier level of the member. Members can use these bonus credits to unlock new levels, features, badges, etc. Members will get the bonuses as per the below criteria.
| Penn Play Tier-Level | Penn Play Casino Monthly Bonus Credit |
|---|---|
| Play | 3,500,000 |
| Advantage | 10,000,000 |
| Preferred | 12,500,000 |
| Elite | 17,500,000 |
| Owners Club | 20,000,000 |
Annual Rollover Points:
The Annual Rollover Points facility provides benefits to carry a bonus of rollover points next year. The number of rollover point bonuses that a member will receive are Tier Points earned beyond the minimum for the tier earned in the previous earning period up to a maximum limit mentioned in the below table.
| Penn Play Tier-Level | Rollover Points |
|---|---|
| Play | N/A |
| Advantage | Up to 500 |
| Preferred | Up to 5,000 |
| Elite | Up to 15,000 |
| Owners Club | Up to 30,000 |
For example:
- If you are at the Preferred level and have a 20,000 tier points balance then the rollover tier points will be (20,000 – 18,000 = 2000).
- If you have 25,000 tier points then rollover points will be (25,000 – 18,000 = 7,000) which is greater than the maximum limit of 5,000. So 5000 rollover points will be awarded after applying the maximum limit.
- Similarly, if you are at the Elite tier level and have 60,000 tier points then you will get (60,000 – 50,000 = 10,000) rollover points for the next year.
- If you have 80,000 tier points then you will get (80,000 – 50,000 = 30,000) which is more than the maximum limit of 15,000 rollover points. So you will finally get 15,000 rollover points for the next year.
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How to Sign Up for the Penn Play Rewards Program?
Members can sign up for the Penn Play Rewards Program through the Penn Play mobile app or the Penn Play Service Desk at any Penn Entertainment destination. After registering a new account, members can take advantage of the member-exclusive benefits, discounts, and services.
Please follow the below steps to register a new account.
Registration through the mobile app:
- First, download the official PENN Play mobile app (links are given below).
- Open the app and sign up for the Penn Play rewards account.
- You will have to share your government-issued identification proof, the last 4-digits of your SSN, and a currently working and valid email address.
- Complete the registration process and create a strong password.
Activate Penn Play account:
If you have signed up at one of the Penn Play destinations then you must have your card where you can find the PENN Play account number.
- Visit the Penn Play login page.
- Click the “Sign Up” link.
- Enter your Penn Play Account Number, and other details and register your account.
Penn Play Rewards Login
Members can log in to their Penn Play account through the official website and mobile app. Customers must be registered members of the Penn Play Rewards Program.
Please follow the below steps to log in to the web portal.
- Visit the official Penn Entertainment website.
- Click the Login button located on the top right side.
- The PENN Play account login page will appear on the screen.
- Enter your registered email address and password in the login form.
- Click the “Log In” button to access your Penn Play account.
Penn Play Mobile App
A mobile app is available that customers can download and access their Penn Play accounts. Penn Play Mobile App also shares other information and services. Customers can download the mobile app through the below links or by searching on the Play Store or App Store.
| Platform | Download link | Current version |
|---|---|---|
| Android | Click here | 2.2.5 |
| iOS | Click here | 2.2.6 |
Penn Play Rewards Login on the Mobile App
- After downloading, open the Penn Play app on your smartphone.
- Enter your Penn Play account login credentials.
- Tap the “Log In” button and access your account.
Benefits of the Penn Play mobile app:
The mobile app offers several benefits to customers as mentioned below.
- Members can check their Penn Play rewards account and view their Penn Cash, tier level, tier points, etc in the mobile app.
- Members can earn and redeem penn cash and keep track of their activities.
- Latest offers, and promotions, are available in the mobile app.
- Members can enable the alert service to receive important notifications.
- Members can use the Penn Wallet from the mobile app to make online payments.
- Members can book a dining reservation in advance and visit the destination later.
Mobile App Promotional Offers:
- New member offer – If you are a new Penn Play member and download the Penn Play mobile app within 7 days then you will get a chance to earn $2,000 PENN Cash. You will have to play the Flyin’ Cash Grab and It’s Rainin’ Gems games to win up to $2,000 PENN Cash.
- New mobile app users offer – If you are an existing loyalty program member and download the Penn Play app then you will get a chance to play the It’s Rainin’ Gems games to win up to $1,000 PENN Cash.
- Penn Wallet offer – Penn Wallet is a cashless payment facility offered by Penn Entertainment. If you have the Penn Play app then connect to a game and set up your PENN Wallet account to earn $40 PENN Cash.
Real-Time Rewards:
Penn Play app users can earn more PENN Cash through Real-Time Rewards. Real-time rewards depend on the number of tier credits a member currently has. Members will earn more penn cash as shown below.
| Current tier points | PENN Cash |
|---|---|
| 3,000-17,999 | $10 for every 3,000 Tier Points earned |
| 8,000-49,999 | $25 for every 5,000 Tier Points earned |
| 50,000-199,999 | $150 for every 25,000 Tier Points earned |
| 200,000+ | $500 for every 50,000 Tier Points earned |
Note: Please note that members must claim their Real-time rewards through the Penn Play mobile app to earn PENN Cash.
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How to Earn and Redeem Tier Points and Penn Cash
Different types of activities help Penn Play members earn Tier Points and Penn Cash and redeem Penn Cash.
How to earn?
1-Slot machines:
- Members will earn 1 Tier Point for every $5 of coin-in at Penn destination.
- Members will earn 1 Tier Point for every $12 coin-in at Hollywood Casino online.
- Members will earn 2 Tier Points for every $1 of purchased credits at the Penn Play Casino app.
2-Video poker:
- Members will earn 1 Tier Point for every $10 of coin-in at Penn Destination for playing cards.
- Members will earn 1 Tier Point for every $12 coin-in at Hollywood Casino online for playing cards.
- Members will earn 2 Tier Points for every $1 of purchased credits at the Penn Play Casino app.
3-Table games:
- Members will earn 1 Tier Point for every $25 bet on tables at Hollywood Casino online.
- Members will earn 2 Tier Points for every $1 of purchased credits through the PENN Play Casino app.
4-Electronic table games:
- Members will earn 1 Tier Point for every $40 of coin-in.
5-Sportsbooks:
- Members will earn 1 Tier Point for $10 straight bets, $10 ESPN BET exclusive bets, and $5 bets on parlays through ESPN BET as well as retail sportsbooks.
6-Horse Racing:
- Members will earn 1 Tier Point for every $10 bet.
7-Dining:
- Members will earn 1 Tier Point for every $5 of dining spending by sharing their Penn Play card.
8-Shopping:
- Members will earn penn comps for their shopping at Penn Play destinations by sharing their Penn Play cards.
9-Hotel:
- Members will earn 1 Tier Point for every $5 spent on Hotel booking.
10-Penn Entertainment Mastercard:
- Members will earn Tier points and Penn Cash for all Mastercard purchases everywhere where Mastercard is accepted.
11-Choice Hotels:
- Members can link their Penn Play account with the Choice Privileges program and earn Penn cash and tier points for their spending at 7,100 Choice Hotel locations.
How to redeem?
Members can redeem their Penn cash for hotel, dining, gaming, shopping, electronic goods purchasing, etc.
Members can redeem…
- $1 PENN Cash for $2 hotel credit.
- $1 PENN Cash for $2 dining credit.
- $1 PENN Cash for $2 shopping and retail credit.
- $1 PENN Cash for $1 SlotPlay.
- $1 PENN Cash for $1 table play.
- $1 PENN Cash for $1 social gaming credit on PENN Play Casino.
How to achieve a higher Tier level?
As per our estimates…
- Play:
- All new members start from the Play tier level. There are no minimum tier points criteria.
- Advantage:
- Players striving for the Advantage tier Level at Penn Entertainment should expect wagering approximately $5,000.00 on slot machines OR $10,000.00 on video Poker or any other type of spending mentioned above during a calendar year.
- The criterion for advancement is earning 1 point for every $5 played on slot machine OR $10 played on video poker, requiring players to reach the 1000-point milestone for elevation to the Advantage tier level.
- Preferred:
- Players striving for the Preferred tier Level at Penn Entertainment should expect wagering approximately $90,000.00 on slot machines OR $1,80,000.00 on video Poker or any other type of spending mentioned above during a calendar year.
- The criterion for advancement is earning 1 point for every $5 played on a slot machine OR $10 played on video poker, requiring players to reach the 18000-point milestone for elevation to the Preferred tier level.
- Elite:
- Players striving for the Elite tier Level at Penn Entertainment should expect wagering approximately $2,50,000.00 on slot machines OR $5,00,000.00 on video Poker or any other type of spending mentioned above during a calendar year.
- The criterion for advancement is earning 1 point for every $5 played on slot machine OR $10 played on video poker, requiring players to reach the 50000-point milestone for elevation to the Elite tier level.
- Owners Club:
- Players striving for the Owners Club tier Level at Penn Entertainment should expect wagering approximately $10,00,000.00 on slot machines OR $20,00,000.00 on video Poker or any other type of spending mentioned above during a calendar year.
- The criterion for advancement is earning 1 point for every $5 played on slot machine OR $10 played on video poker, requiring players to reach the 2,00,000-point milestone for elevation to the Owners Club tier level.
Note: As you can see the above estimated spending is very high to achieve a tier level but it is not exact values but just a simple calculation without considering the winning amount. Members also win while playing slots, poker, table games, etc, and can use their winning amount to wager more. It means members will pay less than the above-estimated spending to achieve a higher tier level.
PENN Entertainment Mastercard
Penn Entertainment also offers a Mastercard-powered credit card in partnership with Comenity Capital Bank to eligible members that members can use to earn even more rewards and Penn cash. Members can convert Penn Cash to Penn Comps.
Key features:
- Members will be upgraded to the Advantage tier status after their first purchase with PENN Entertainment Mastercard.
- Penn Comps will not expire if a member uses its PENN Entertainment Mastercard to make a purchase once every six months.
- Members can redeem $1 of Penn Cash to $2 of Penn Comps.
- Members will get 5% back towards PENN comps on purchases at PENN destinations.
- Members will get 2% back towards PENN comps on purchases at gas stations and grocery stores.
- Members will get 1% back towards PENN comps on all other types of purchases where Mastercard is accepted.
- There is no annual fee.
New member promotional offer:
New Mastercard customers will get the promotional offer below.
- Members will get $10 PENN Cash + 1,000 Tier Points after their first purchase with the Penn Entertainment Mastercard within 90 days of approval.
- Members will get $50 PENN Cash + 1,000 Tier Points after spending $750 with their Mastercard outside of PENN destinations within 90 days of approval.
How to apply?
Members can visit the Mastercard page and submit their online application.
Penn Play Helpline
Members can visit the online and app support request page and fill out the request form to get technical help related to the Penn Play app, PENN Play Casino app, ESPN BET, and ESPN BET.
For account-related technical support, please visit the Penn Play account support request page and submit your request.
For support related to specific destinations, please visit the Penn Play destination support request page.
Penn Play Summary:
| Particulars | Summary |
|---|---|
| Name of the loyalty program | Penn Play Rewards |
| Previously known as | MyChoice Rewards |
| Offered by | Penn Entertainment |
| Account Access Mode | Web and mobile app-based |
| Mobile app | Available |
| Number of tiers | 5 |
| Entry level tier | Play |
| Highest tier | Owners Club |
| Beneficiary | All eligible Penn Entertainment customers |
| Objective | To provide customers with exclusive services, facilities, and rewards for their spending at Penn Entertainment |
| Official website | www.pennentertainment.com |
Frequently asked questions
What is Penn Heros?
Penn Heros is the Loyalty program offered for military personnel, veterans, and first responders. Formerly known as myheroes, Penn Heros is a part of Penn Play and offers exclusive discounts for dining and shopping, promotions, and benefits that are not available for everyone.
Penn HEROS also gets a welcome gift, a monthly Casino offer, and an upgrade to the Preferred tier level. As of now around 1,25,000 members have joined the Penn Heros program and getting the extra benefits.
All new to more than 125,000 PENN Heroes members. All eligible interested persons can visit the Penn Play service desk at any Penn Entertainment destination and present a valid, government-issued photo ID and supporting documentation to verify their military or first responder status.
After that verification, members will receive an exclusive PENN Heroes loyalty membership card.
Why Penn Entertainment rebranded its rewards program?
Penn Entertainment has rebranded its rewards program to Penn Play, formerly known as the mychoice rewards program. Penn Play focuses on consolidating different brands to make a single brand identity.
They now offer a single rewards program Penn Play for all Penn Entertainment destinations.
Now a one loyalty program helps all enrolled members to earn and redeem Penn Cash at all Penn destinations in the country.
Members can now visit any destination such as Hollywood Casino, L’Auberge and M Resort or play online at Barstool Sportsbook & Casino, HollywoodCasino, and PENNPlaycasino.com and earn and redeem Penn Cash for gaming, dining, shopping, or hotel staying. Penn Play rewards program is available everywhere.
Conclusion
Penn Play Rewards program offers great value to all Penn Entertainment customers. It works at all Penn Entertainment destinations including Ameristar Casino Hotel, Hollywood Casino & Resort, Argosy Casino Hotel & Spa, River City Casino Hotel, Zia Park Casino Hotel & Racetrack, L’Auberge Casino & Hotel, Boomtown Casino & Hotel, M Resort Spa Casino, Cactus Petes Resort Casino, Retama Park, and more.
Members can visit 43+ locations and use a single loyalty program to earn and redeem Penn Cash. It helps Penn Entertainment to improve its customer experience.
In this article, we have shared all essential information about the Penn Play Rewards program including how to create a new account, and how to login to Penn Play account. We have also shared the benefits and promotions available for Penn Play members.
We hope that all readers will find the information that they were searching online.
Finally, we would like to thank everyone for visiting our website and spending their time reading this article.
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